The Service

The Access and Support service helps people from a migrant background who may have difficulties in finding out about services or applying for the services they need.

The Access and Support service provides short term support for frail older people, people with a disability, and their carers, who:

— need help to stay living at home

— have diverse needs or circumstances

— need help to access services

If you, or someone you are caring for, is from a culturally and linguistically diverse background and has trouble accessing services, the Access and Support worker may be able to help you.

Support from an Access and Support worker is confidential. No fees are charged for utilising the Access and Support program.

How We Help

The Access and Support worker can help you to:

— contact My Aged Care (if you are an older person)

— contact an assessment service for HACC –
Program for Younger People (if you are a younger person)

— contact the National Disability Service (if you think that you may be eligible for this service)

— think about any questions you have for the assessment process

— understand how services work

— understand the steps involved to apply for a service and find out if there are any costs involved

— find out what services may be available and how they can suit your needs and lifestyle

— think about how you would like the service to be provided

— arrange an interpreter so that you fully understand all of your options

To Contact Us

For more information about this service please feel free to call us yourself. Or, if you prefer, a friend, family member or health professional (e.g. Doctor) can call on your behalf. If you would like an interpreter, we can organise this free of charge.

T:   03 5133 7072

The Service

We have a team of trained and experienced staff for you to choose from, who can support you in meeting your goals, and maintaining your interests and wellbeing.

Our caring staff are fully insured, speak a range of languages, cover a variety of ages, backgrounds and interests, and are flexible and able to work with you to meet your support needs, both at home and in the community.

We take safety and wellbeing very seriously. All staff have current police clearances, working with children checks when working with clients aged under 18, are checked against the Disability Workers Exclusion Scheme, and signed up to our Code of Conduct and safeguarding children code of conduct.

How We Help

GROUP/CENTRE ACTIVITIES

Enjoy a range of activities, meet friends and share a cooked lunch at our service in Morwell.

HOUSEHOLD TASKS

Our qualified staff are able to assist you in your home to be independent and enjoy the lifestyle you choose. We are able to assist with a range of household tasks.

ASSIST WITH PERSONAL ACTIVITIES

We can provide qualified assistance with personal care needs. Choose the right person with whom you feel comfortable to assist with your personal care needs.

PARTICIPATE IN THE COMMUNITY

Want to be more involved in your community? Join a club or a group? We can support you to be a part of recreational and social activities you are interested in and meet your goals.

To Contact Us

For more information about this services please feel free to call us yourself. Or, if you prefer, a friend, family member or health professional (e.g. Doctor) can call on your behalf. If you would like an interpreter, we can organise this free of charge.

T:   03 5133 7072
E:   services@gms.org.au

The Service

Who can use our services?

Do you help out or provide care to an older family member or loved one, or younger person with a disability, so they can continue to stay at home?

If you help out, or provide care to a parent, relative or spouse, whether you live with them or not, we can help you. Our team of trained and experienced staff can be matched to meet your needs and interests.

Our caring staff are fully insured, speak a range of languages, cover a variety of ages, backgrounds and interests, and are flexible and able to work with you to meet your support needs, both at home and in the community.

How do I get involved?

If the person you care for lives in Baw Baw, Latrobe, South Gippsland, Bass Coast, Wellington or East Gippsland local government areas, you may be eligible. You can contact Gippsland Multicultural Service for yourself, a friend or family member. If you are already receiving services from other agencies, they can also make a referral for you.

When referring an older person, you can call us for help with using “My Aged Care”, or you can call My Aged Care on 1800 200 422

The Service

What is a Social Support Group? 

Social Support Groups are designed to provide social support to people from culturally and linguistically diverse backgrounds who are over 65 years of age or younger with a disability. 

The program supports individuals to take part in activities and interests of their choice.

Social Support Groups provide people with friendship, and an opportunity to meet other people. 

Who uses the service? 

People from an ethnic background who are older or disabled, and wish to go on outings or enjoy activities with a group of people from similar backgrounds. 

People who are being cared for by someone from an ethnic background can attend the group to provide a break for the carer.

How we help

A Social Support Group is a group of people who meet at a local venue or go on outings together. We assist with organising this group and planning outings and activities. The Group enjoy activities and interests of their choice.

People who attend have an opportunity to chat and enjoy the company of others. 

Cost $6.00 Outings Extra

To Contact Us

If you are over the age of 65 and would like to become a member of the Social Support Group please contact:

My Aged Care on 1800 200 422

Or contact us if you require assistance
with contacting My Aged Care 

T:   03 5133 7072
E:  socialsupport@gms.org.au